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Blame it on the Brain: Emotional Intelligence in the Risk Management World
The changing landscape of healthcare is occurring at an incredible pace. Add in the COVID-19 pandemic and it often feels like those of us tasked with managing risk are barely treading water. This session discusses how to gain and utilize emotional intelligence (EQ) skills to support risk managers in successfully leading their organizations in mitigating risk. Unlike IQ, Emotional Intelligence consists of a set of skills and strategies which can be learned. EQ is a critical skill set for risk managers when working with leadership, co-workers, employees, physicians, patients, and families. Mastery of EQ is also crucial for career advancement.

May 25, 2021 01:00 PM in Eastern Time (US and Canada)

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Kelly Norman.